How is We Move Sydney different from other removalist companies?
When you start looking, you will find that there are many companies providing removalist services in Sydney, However, not all companies are made the same. At We Move Sydney, we distinguish ourselves from other companies in the industry in many ways. We offer customized services with a smile and we are accommodating to client requests. We treat your belongings as if they were our own and handle them with care. We are efficient and reliable and offer high quality services at affordable pricing. These are just few of the things that makes our company different from many other removalist companies.
How does your company rate amongst other competitors for service quality?
At We Move Sydney, we never compromise on quality and customer service. Over the years, we have built a solid reputation in the region as a removalist offering top notch services with a smile. We are focused on customisation and customer satisfaction which has earned us a place amongst the top tier removalists in the region. Even though we are one of the most sought-after companies, we never falter and always work hard to exceed client expectations at all times. We are proud that we have a large number of returning clients and we work hard to retain this high position in our industry.
Can you dismantle and reassemble my items?
Yes. For additional information, feel free to visit our Packing Service page. We will send expert packers the day before your relocation (or as soon as you request prior to your move) to expertly wrap and package your belongings in preparation for lifting. Two expert packers are offered at a cost of around $55 per half-hour (30 minutes) but excluding GST and charge solely for the duration they are on your property, with a minimum of 4 hours in addition to the half-hour (30 minute) call out fee. Furthermore, we can make your move simple by providing unpacking services at the new site.
Are you able to deliver packing boxes?
Yes. We are capable of delivering all types of removal boxes and packaging to your throughout the metro Sydney region at specific pricing. Our crews also transport packaging materials in their trucks, but because they take up additional space, we don't really carry huge stockpiles on board; if you believe you will require a large quantity on the day, please notify us in advance. Additionally, we provide boxes of a wide range of shapes and sizes, enabling you to opt for something suited to your needs. Contact our team and they will providing you with pricing details and assist you in selecting something that meets your personal requirements.
Do you have free utilities changeover?
We can help with utilities changeover at a small charge. Most homeowners have too many things to handle during the move and changing over all your utilities can be a lot to handle. At We Move Sydney, we know and understand that moving isn’t easy and we do everything within our power to ease the process for our clients. Simply contact our experts and discuss your requirements with them. The will help you changeover your utilities such as Foxtel, internet, phone, gas and electricity. This service is very helpful and takes away a lot your burden during your relocation.
Do You Provide Free Moving Boxes?
Yes. Collect your limitless moving boxes, including tea chests or book boxes) 7–10 days prior your move to begin packing before to our arrival. You may retain them for up to 28 days following your transfer. If you decide to keep the packages, we charge you just on what you hold on to these boxes must be left in great condition - for more information, read our Free Boxes page. If you want to employ our Packing Service, your boxes are included at no additional cost. A $5 set fee per box will be collected upon retrieval of your boxes and will be retained until they are recovered in proper condition.
Do you provide storage facilities in Sydney?
Yes. We will be able to assist you with storage. In most instances, they have storage facilities that are specific for furniture storage and afford the best security available. All your belongings are secure, eliminating the need for you to concern yourself with it amidst the move. We understand that clients may have different storage requirements, which is why we provide facilities of different sizes. Our team of experts can provide you with all the necessary information on storage facilities and the duration you need them for, enabling you to make a well-informed decision by paying for only what you need
How much does it cost for a packing service?
We offer packing and unpacking services and you will find all the relevant details on our packing service page. Our company will send across trained packers to your location, the day of the move or on the day of your choice, before the move. They experts will pack all your belongings carefully ensuring that everything is packed into the right-size boxes. We charge $55 (exclusive of GST) per 30 minutes). You will be charged only for the time that they are on your premises in addition to a call out fee for 30 minutes.
Can I reschedule my relocation?
We recognise that things happen and you might need to reschedule or cancel your appointment from time to time. With our exceptional removalist services, you can request an extension of your booking as many times as you wish without incurring additional charges as long as you contact us at least four days before to your planned moving day. Please refer to your booking's Terms & Conditions for additional information about cancellation policy. Bookings confirmation payments are non-refundable. You can also have detailed discussions with our team for more information on rescheduling your relocation. We are always happy to help
How soon will I receive a Quote once I submit my Moving details?
Once you submit your moving details through the free quote form on our website our system will provide you with an initial point of contact. This step permits us to determine the number of items and belongings you are moving, and other relevant information such as the time the move will take etc. One of our knowledgeable tem members will then call you to confirm the details to ensure that nothing has been missed. They will then ascertain whether an in-home estimate is required or will provide you with the quote over the phone and send you the quote within a few hours.
Can I obtain a fixed quote and how long is it valid for?
Yes, you can get a fixed quote for your move. If necessary, we can do an evaluation in your home or workplace and provide a fixed fee. Kindly contact We Move Sydney's professionals to arrange for a no-obligation, no-cost in-home quotation. You just pay for the time from when we arrive at your house and when we depart from the drop-off site. Our team will provide you with detailed information about our price structure and the services we offer. We also provide customized services and quotes so you can choose a package that matches your personal needs and fits your budget.
Do you have any cancellation Fees?
Many clients ask us whether they can cancel their removalist service booking and if there will be cancellation fees. You can cancel your service request any time for up to 72 hours before your move date without any penalty. However, if you cancel after this timeframe, you will forgo your deposit. This deposit is typically charged at the point of booking and our team will provide you with all information related to the terms and conditions when you call us. These charges are not very high and we have them only to cover our service for last minute cancellations.
If I cancel my booking with another Removals company, can you take an urgent booking?
At We Move Sydney, we understand the different issues that people may face when moving. We do get requests for bookings from clients that have cancelled with another removals company and need an urgent booking with us. In most instances, we offer urgent removals’ bookings, but this depends entirely on men and truck availability. We have helped a significant number of customers over the years that have booked with us after they have cancelled their bookings with other company. We are reliable and always ready to help and this is one of the aspects that sets us apart from many other operators in the field.
Are there any other additional costs involved in the moving services?
We are a credible business that focuses on providing clients value for money. More importantly, we are honest and transparent in all our business dealings with clients. Therefore, when you contact us with your removalist requirement, we provide you with an upfront quote. You have the option to request for a free online quote via our website and one of our team members will call you shortly to check the details after which you can confirm your booking. We disclose all our pricing upfront through an email confirmation that we send as soon as we receive your booking.
How competitive are you price-wise in the marketplace?
We are a highly sought-after company in the Sydney removalist industry. Our company is known for its high quality services. But we also distinguish ourselves in the marketplace by offering competitively prices solutions. Very few other companies in Sydney can provide this perfect balance of quality, efficiency and affordability. We are a 5 star-rated company on Google with a large number of satisfied and happy customers. Our team works very hard to maintain this rating by offering tailored services and the best pricing. This provides our clients excellent value no matter how big or small their move.
How much should I pay for moving furniture?
We request you to visit our website for accurate information related to furniture removal charges because the pricing structure varies depending on the size of the apartment or house and the quantity and size of furniture to be removed. Smaller apartments take as shorter time to move and can typically cost between $550 and $650. Homes with more rooms and furniture take longer and can take between $550 and $ 1500. If you have bulky and heavy furniture, we will have to deplot more movers and that can increase the furniture movings costs. We request you to call us with your requirement for an accurate estyimate.
Do you have insurance for our furniture items ?
If it can be established that our removalists were reckless and inflicted damage to your belongings or failed to exercise reasonable care and skill, you could be eligible for reimbursement. We have our own insurance policy in place to cover these eventualities. Furthermore, if there's any damage and no evidence of fault, the repair must be covered by independent removalists insurance. Without insurance, you will be without recourse. Contact our team for additional information about our insurance policy, they will happily provide you with all relevant details about our insurance cover and what you might be eligible for in case any damage occurs to your belongings during your move
Will my goods be insured whilst they are being removed?
We have excellent insurance cover and when you choose us, your goods are insured during the move. If its possible to establish that our removalists have caused damage to any of your items or if they have been lax in exercising reasonable skill and care, you will be eligible for a reimbursement. Our company’s has independent removalists’ insurance policy covers all these eventualities. We are committed to covering our clients’ interests. Rest assured that our team will provide you with all the relevant information and details about this insurance coverage of your goods when they the move is in progress
What are the methods of payments you accept?
We recognise that every customer has different requirements and its why we customise our services. Similarly, we also like to provide our clients with the convenience of paying through multiple methods so they can choose the one they want. You can use Mastercard, Visa, and AMEX. If you prefer to pay through your account, direct debit or cheques, you will need to organise it before your move day. You can call us in advance and make the payment before the move. As you can see, we offer a range of payment options
When should I book my move?
When it comes to booking a move, earlier is always better. We recommend that you book your move at least one to two weeks in advance. It’s best to give more notice as it enables us to accommodate the times and dates that match your requirements. But that isn’t all. When you book your move well in advance, you also get an early bird discount. Because we have an impressive fleet of trucks, we are able to relocate our customers even with a same day booking. These requests typically come in because they get turned down by other removalists that do not plan things well.
Can I help the removalists?
Yes, you can help the removalists when they are moving your belongings. After all, they are packing hauling and unpacking your things and we understand this. However, because of liability related issues, you can’t enter any of our moving trucks. It means that you can move items to and from the moving truck. If you are seeking to reduce costs of the move, we recommend that you plan your move in advance. You can do this by dismantling light furniture but its best to leave all the bulkier and complex items for our professionals to handle.
How long will it take to move me?
This is another often asked question that is hard to answer without knowing which items need to be transported, but we can offer you a ballpark price. If you are currently renting a one-bedroom house, the relocation should take between two and three hours. A two-bedroom home will take between three to five hours to move items, load and unload them, while a three-bedroom apartment would typically take between five and seven hours. As previously said, these are merely preliminary estimates based on the premise that your new place is approximately at a distance 30 minutes or less from the older home
Do you provide removal services on the day of settlement?
Many clients want the convenience of same day removals and at We Move Sydney, we understand this. Our company specialises in removals where the settlements are simultaneous within that same day. In some cases, the settlements may happen within the same hour as well. Every service we provide or process that we follow is geared towards providing our clients excellent value and this is one such process. If you need additional information about how this works or the services that we provide, feel free to call us and we will be happy to help.
Do you accommodate suburb to suburb moves?
While some people relocate to towns, cities far away from their original place, many also move within the suburb. Sometimes, people may move to a home or apartment just down the street and this is where our expert services come in. We accommodate all types of residential and commercial suburb to suburb moves. Even if you are moving down the street and need the help of professional movers like us, give us a call and we will be happy to help. Our team is committed to providing our clients with excellent value and we offer the same excellent services for these small moves as for long distance or interstate removals.
Do you move homes and offices ?
We are a full service removalist and always look to provide our clients with convenience and value. We handle all types of home and office moves for clients throughout the region. Whether you want to move your home or office within the suburb or to any other city, town or state, we can help. We are committed to providing our clients with excellent solutions and also customise our service to meet their needs. Our experts are here to help you with every aspect of your move so that you get the services that you need, within your budget.
Do you take pot plants and bbq's?
In most circumstances, moving pot plants is challenging since they often contain pests, ants, and are too unclean to move with your belongings and furniture. We may, however, reassess this on the day of the shift. To save time & expense, it's preferable to rent a trailer from a service station and transport your belongings prior to the move day. We can transport BBQs for you, but you must fully clean them prior to the move. This helps protect other objects in the vehicle from coming in touch with the grill, as well as keeps your sofas and mattresses smelling smoky and of barbecue sauce.
Do you provide Residential/Commercial Removal services to Country areas in NSW?
We are a highly experienced, full-service Sydney removalist that caters to residential and commercial clients. We are a focused on offering our clients with the best solutions and ensure they get the value they expect when they hire us. In addition to providing interstate removals, we also provide excellent residential and commercial removal service to country areas in NSW. We offer customised services and our team is here to provide you with all the information you need about our standard, luxury and priority moves to country areas in NSW.
Do you service Interstate services for Homes or Office e.g. Sydney to Interstate?
Yes. We can transport your furniture and personal possessions to Victoria, Canberra, and Brisbane, as well as other places. The main difference between local and interstate removals is that we typically offer a flat rate, which eliminates the fear of unexpected delays en route. If you'd want to find out what it will cost to relocate to your new home in some other state, please contact us and we'll go through all the specifics with you and offer a solid price. We offer customised solutions to fit your budge
Can you service major commercial moves/relocations?
Yes, we can. We are a full service removalist in Sydney with all the resources, skills and equipment required to handle all types of commercial moves and relocations. Our experts work with you, ensuring that they have a good understanding of your requirements and budget, before coming up with the best solutions. We are committed to providing our clients excellent value and manage every major commercial reloacations safely and efficiently.
Which areas do you provide Removals services to?
We Move Sydney services all areas throughout Sydney Metro as well as Country NSW. In addition, we also serve Canberra, ACT and provide interstate removal services to Melbourne, Sydney and Canberra. Our experts work very closely with our clients to ensure they have a good understanding of client needs. This allows them to offer them the best services within their budget. We provide residential and commercial customers with removal solutions right in line with their budget and its one of the reasons why we have such a large number of returning residential and commercial clients.
Do you offer special moving services?
Many clients have expensive household items and expensive furniture in their homes and come to use with requests for moving these items. Our luxury removal services cover all these items and we have the required resources, tools and experience to handle this job skilfully. We are a well-established company committed to offering all round removalist services to our clients. You can discuss your special moving services requirements with our team and they will explain the pricing structure and other details. These types of items need special handling and not every removalist offers these services.
How do you handle precious and delicate items?
Most customers have a number of delicate and precious items to move and are concerned about their safety. We are one of the most experienced and sought-after removalists in the region and work systematically during every stage of the move. Our expert packers and movers handle precious and delicate items expertly. We have special moving boxes of different shapes and sizes and we also use a variety of packing materials. In addition, we use the best packing techniques when handling precious and delicate items so you can be sure that they will be safe until they are placed at your new home or office.